The ROI from Business Process Optimization makes some people sing. Here are a few praises from our customers.
Utilities are challenged to maintain high customer satisfaction in a down economy, manage costs of serving customers through enabling self-service, and providing valuable tools for energy conservation. Our innovative solutions will optimize all three in the one, regular communication utilities have with customers – the bill.
CTP Solutions assisted us in finding a simple solution to provide our employee pay stubs online. Our employees love it and it is very easy to manage. We were so pleased with the ease of implementation that we are now looking to them to help us deliver our W-2’s online.
Anything is possible with CTP – they take the appropriate time and attention to understand the customer needs and develop a detailed implementation plan. When my customers were faced with a challenging need to resolve an issue that affected their health in their work environment, CTP solved the problem 100%. This solution has now expanded into other accounts to provide a healthy, long-term, economical solution that has little impact on the environment as well! The customers keep coming back to me to use them for other projects!
We have been running this platform to transform and create statements from 20+ manufacturing partners since 2005. The reliability and the ease with which they have done this month in and month out is nothing short of remarkable. This solution has saved us millions of dollars.
Thank you for your excellent service over the years, we have worked with you and your firm since 2001 (hard to believe isn’t it!) and have always had excellent service, never had any ordering or delivery problems, no pricing discrepancies, no issues whatsoever. We stick with you and CTP first because we know your pricing is fair, but beyond that is the ease and service that we have experienced all these years. Thank you, we sincerely appreciate this partnership.
Working with CTP Solutions, I am confident to say that they truly understand the big picture. Our projects have used a rapid prototype methodology that felt very natural and resulted in fast results. Being able to finish the project within one quarter and without SAP development far exceeded my initial expectation.
I am always impressed with their advancement of technology in the Healthcare sector. They take processes that have taken years to apply change within the industry and in a matter of a few months make the improvements to save dollars for the client and enhance the customer experience.
Healthcare should feel like a personal experience – from the care you receive, to the communications you get from your provider or insurer. Xerox chose to work with our partner that would enhance our offerings and help our clients attract and retain members with interactive document communications. With the platform our customers and their members benefit from simplified, relevant and engaging healthcare documents that keep their experience personal and positive.
The banking industry is in need of new sources of non-interest bearing revenue while reducing non-interest expenses that will provide banks with additional paths to profitability. The unique product offerings can leverage a bank’s customer base to provide these capabilities through unique loyalty and advertising options.