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Frequently Asked Questions
Q. Does outsourcing really save money? A. By adding a "virtual" accounts payable department, outsourcing experts have determined that you can save at least 25% of your current accounts payable processing costs. These costs include direct labor, overhead, management, supplies, software and hardware. Q. What types of accounts payable transactions does CTP handle? A. We handle a wide range of transactions, including purchase order and non-purchase order invoices, consolidated statements, EDI transactions, ERS payments, phone bills, utility payments, prenotes and prepayments, check requests, employee travel and entertainment expense reimbursements, debit/credit memos, check returns, check print and distribution, and ACH transactions. Q. Will I lose control of my accounts payable process? A. Outsourcing your accounts payable process helps improve your information management, quality controls and audits, and fixed transaction prices. CTP integrates with your policies and procedures. We refine our services as your business needs evolve. You have access to real-time summaries and detail reports to track paid invoices and measure our performance. A CTP professional partners with you to develop solutions for streamlining processes and maximizing operational efficiencies. Q. Will it be expensive and time-consuming to implement? A. There are minimal up-front fees. Costs are based on a per-invoice processing fee. We can go "live" with your virtual accounts payable department in three to four weeks in most cases. This includes deciding on the custom solution, detailing policies and implementing the network connection between systems. Q. Do I have to purchase new software and/or modify my systems? A. No. All you need is an Internet connection, e-mail and a Web browser. Our software interfaces directly with all finance and EDP packages. No modifications are required to your system and no software installation is necessary on your desktops or network servers. Q. Will my employees have to learn a new system or change how they work? A. Instead of hard copy invoices, your employees will find electronic versions via a Web site. They are notified of invoice status by e-mail. Their comments on each invoice can be entered online and forwarded to the appropriate person. It saves employees time, paperwork and confusion. Q. Is there a minimum amount of checks or employees required to use this service? A. There is no minimum required. Q. If I am interested in exploring an outsourcing partnership with APoutsource.com, what is the next step? A. The first step is to call 1-888-624-5786 or e-mail jromano@ctpsolutions.com. Then, one of our representatives will meet with you to determine the right solution for your needs. Once you are satisfied with our approach, we can go "live" within three to four weeks in most cases. Document Management Q: We are constantly running out of forms and placing rush orders. Can CTP help control this? A: Yes. CTP's document management program monitors usage and inventory, then automatically posts a reorder notice long before any out-of-stock problem. The report also provides general form specifications and past usage and order information. Q: Our business has many locations, so we're spending a fortune in freight costs and shipping time of documents. What can CTP do? A: We have multiple warehouses strategically located around the country, so chances are our forms will be stored close to wherever you are located, thereby reducing time and expense. Q: We have lots of forms and little control. Can CTP help us manage the problem? A: Absolutely. Prior to implementing any document management system, we perform a Document System Analysis in which we collect all the documents by user and location. Our analysis team then reviews each form for ease of use, size and function to which forms can be consolidated, redesigned or eliminated. The results in cost savings and gains in efficiency. |