Collections

CTP Solutions for all of your business needs

	Integrated Receivable Processing
Print & Mail Billing Solutions
Electronic Billing Solutions
Remittance Processing (Lockbox)
B2B & B2C
Collections
Electronic Archiving
Industries
Web-Based CRM Tools


	Accounts Payable and Payroll Processing

	Tax Form Outsource Processing

Collections

Problem

What can CTP do about late customer payments and bad debt write-offs?

CTP Solutions

In today’s increasingly competitive business climate, companies are looking for ways to collect past due accounts without alienating customers yet still remain in control of their accounts. With CTP’s Pre-Collection program you can:

Increase business revenues and profitability, as well as staff profitability.
Decrease customer defection and bad debt write-off.
Realize up to a 60% reduction of current collection costs.
Remain in full control of your customer accounts.

Each contact with your debtors are carefully scripted beforehand and pre-approved by you. And because you have control from start to finish, all contacts will reflect the professional image of your company you want to project.

Problem

Who will be making the calls to my customers?

CTP Solutions

CTP employs people at 30 centers across the US, all of whom are trained to make custom scripted calls designed to gather information and speed collection, while maintaining goodwill. Each center is also capable of predictive dialing, inbound-outbound call blending, e-mail, online chat and messaging, and Web and mail. All centers are multi-lingual and operate 24 / 7 / 365.

CTP Solutions for all of your business needs

Problem

What if there’s a need for third party collection? I don’t want to alienate my customers because of their insensitivity.

CTP Solutions

CTP recognizes that many slow paying customers respond when a collection agency gets involved. CTP ensures maximum results with minimal customer impact through our unique mail collection program. This is done with client control over all phases including “third party” involvement, full communications approval to ensure diplomacy and direct payment from customers for faster access to cash flow.