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B2B & B2C
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| Problem |
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I want to streamline my billing and reduce my cost. How can CTP help?
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| CTP Solutions |
| Through our eInvoice Delivery Service. It delivers electronic statements directly to your customer's e-mail box, eliminating the expense of paper delivery. And since payments are posted directly, it eliminates errors associated with manual posting. eInvoice Delivery is the first system that completely separates presentment and payment to give your customers flexibility in receiving and paying their bills. It's simple, saves money involved with paper, printing and postage. |
| Problem |
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How does eInvoice Delivery integrate with our current customer billing system?
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| CTP Solutions |
| Seamlessly. You can be paid either by e-check, credit card or by mail, if the customer would rather print the payment stub and send a personal check. Along with e-Archive and eLockbox, it forms the ultimate electronic bill payment and presentment (EBPP) system. |
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Are there special features for billing my business customers?
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| CTP Solutions |
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Yes. All invoice are sent as a single attachment and delivered directly to the person responsible for accounts
payable. Invoice received electronically can be paid electronically which reduced DSO and related expenses.
But most important is our optional Dispute Resolution Feature which supports managing potential errors by clicking on a disputed invoice line item directly from the online invoice. Your CTP Customer Sales Rep is then automatically alerted to investigate the dispute and offer a resolution, which is then sent to the originator who can act on it. |
| Problem |
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How can electronic billing help in dispute resolution?
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| CTP Solutions |
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CTP calls it the 3-Way Match. With electronic billing you get a record of
what you ordered (purchase order), what you actually got (receiving document) and what you paid (invoice).
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