We consider it our primary task to provide a service that fits your needs. Given our range of services, it's important that we really understand your current process. For that reason, we look at each engagement as a long-term consulting project. We work with you up front to create a reliable and effective process, and we remain heavily involved throughout.

Remittance and Payment Processing

We can integrate with your existing Lockbox or we can create one for you. We support all browser-based, email and telephone payments and can accept many different types of payments, including credit card and echeck.

For payment processing, we offer a complete EBPP process and can even go so far as to set up an automated voice system for you. As we receive payments, we reconcile card discounts and network fees for you automatically, and can format the resulting A/R files any way you would like for uploading into your A/R system.

Remittance processing is similar to Check Processing but with a few added complexities.

• Remittances are usually accompanied by a stub giving details of the account, the amount to be debited and the payee.
• However, the stub could be missing
• There can be multiple accounts being settled by the same check - weekly deliveries being paid for by a monthly check for example.
• Multiple checks can be used to pay the same account - people sharing a flat could pay the electricity bill with a check from each of them.

Remittances can be processed in one of two ways, "conventionally" entering data from the documents themselves, or image based, using the latest tools and techniques of intelligent character recognition software to read handwritten data from the items.

Complete Receivable Solutions

We offer a complete cycle: print-and-mail delivery, electronic delivery, lockbox payments, online payments, collections and reporting.

Data Transfer

Your statement and invoice files are the key to the entire process. We work with you to determine the secure transfer protocol and file format that works the best for you.

Delivery

For print, we can automatically direct each invoice to the print center nearest your customer. We can even automatically consolidate multiple invoices or statements as well as add inserts selectively. For electronic delivery, we email each invoice or statement, either as a PDF attachment or as a link for payment.

Wondering about security?

Security is very important to us. We encrypt all data transfers using SSL3. We comply with Sarbanes-Oxley, HIPAA and SAS 70, and we're ISO 9002 certified. We do now and never will use your data or archive the information you send us.