We consider it our primary task to provide a service that fits your needs. And given our range of services, it’s important that we really understand your current process. For that reason, we look at each engagement as a long-term consulting project. We work with you up front to create a reliable and effective process, and then we remain heavily involved throughout.
Blended Receivable Solutions
We offer a complete cycle: print-and-mail delivery, electronic delivery, lockbox payments, online payments, collections and reporting.
Data Transfer
Your statement and invoices files are the key to the entire process. We work with you to determine the secure transfer protocol and file format that works the best for you.
Delivery
For print, we can automatically direct each invoice to the print center nearest your customer. We can even automatically consolidate multiple invoices or statements as well as add inserts selectively. For electronic delivery, we email each invoice or statement, either as a PDF attachment or as a link for payment.
Remittance and Payment Processing
We can integrate with your existing Lockbox or we can create one for you. We support browser-based, email and telephone payments and can accept many different types of payments, including credit card and echeck.
For payment processing, we offer a complete EBPP process and can even go so far as to set up an automated voice system for you. As we receive payments, we reconcile card discounts and network fees for you automatically, and can format the resulting A/R files any way you would like for uploading into your A/R system.
Wondering about security?
Security is very important to us. We encrypt all data transfers using SSL3. We comply with Sarbanes-Oxley, HIPAA and SAS 70, and we’re ISO 9002 certified. We do not and never will use your data or archive the information you send us.
Wondering about the environment?
We’re
building green into our entire company.