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Whether your company's customers are consumers (B2C) and/or businesses (B2B), access to your billing documents with all necessary supporting documents. Our proven "intelligent" archive system provides 24/7 access to all billing documents as well as a full menu of customer service functionality for answering questions and resolving related disputes quickly.
Benefits for Document Archive
Our "Intelligent" archive solution provides secure functionality including Customer Relationship Management (CRM) and integrates into your existing legacy Financial systems.
| Simple Processing |
The solution creates online documents from the information you send to your printer. No additional software is required on your system and any standard print format is supported. |
| Mirror Imaging |
Proprietary technology is used to insure that the online document is a mirror image of the printed document, easily viewed online via Adobe Acrobat Reader. |
| Powerful Search Capabilities |
Timely access to online documents is provided via up to four search indexes (data fields) that meet your specific business requirements. Additional indexing is available as an option. |
| Easy Viewing and Printing |
Standard document viewer available on any computer and any browser is used. The document reader provides on demand reprinting at any location or e-mail to any location. |
| Permanent Storage |
Permanent storage is offered by converting documents, for which online access is no longer required, to CDs. Archival CDs can be easily searched. |
| Advanced Security Technology |
Access control that supports strong authentication and browser encryption is included. Access control can also be configured to smoothly integrate into existing access control systems. |
| Rapid Implementation |
Implementation typically requires little change to your current system. Setup is completed quickly with minimal impact on your IT resources. |
| Full Electronic Presentation & Payment Capability |
Document Archive combines our electronic delivery and lockbox, it creates an advanced Electronic Presentment and Payment System (EBPP). |
SUPPORT TO EXTERNAL APPLICATIONS
Benefits:
- Quick access to documents in the archive.
- Reduces agent training requirements.
- Easy to implement in both browser and client-server applications.
eArchive Document Service is the fastest, most efficient Internet document viewing and archival system available today. Using advanced online technologies, eArchive builds a valuable repository of bills, claims, frequently referenced documents, and documents required to be archived by law.
Imagine improving document management services without adding expensive hardware or software to your current system. eArchive gives you the power of the fastest, most efficient Internet document viewing and archiving at a remarkably low cost.
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